job description
Are you a passionate hospitality leader looking to take the next step in your career? Plu Thai Restaurant is seeking a dynamic and guest-focused Restaurant Supervisor to join our team in the heart of the Central Region. We pride ourselves on delivering authentic Thai dining experiences and exceptional service.
As a Supervisor, you will be the heartbeat of our dining room, ensuring seamless operations while inspiring our service staff to maintain the highest standards of quality. This role is perfect for a hands-on leader who thrives in a fast-paced environment and has a keen eye for detail. If you are committed to professional growth and creating memorable guest experiences, we invite you to grow your career with us.
Responsibility
- Oversee daily restaurant operations, ensuring smooth workflow during peak service hours.
- Manage, train, and mentor service staff to maintain high service standards and brand consistency.
- Handle guest inquiries, feedback, and complaints professionally to ensure total satisfaction.
- Monitor inventory levels, manage supplies, and coordinate with the kitchen for efficient service.
- Maintain strict adherence to health, safety, and sanitation regulations at all times.
- Assist in staff scheduling and performance management to optimize team productivity.
- Prepare daily sales reports and perform end-of-day cash reconciliation.
Qualifications
- At least 1-2 years of experience in a supervisory role within the F&B or hospitality industry.
- Strong leadership skills with the ability to motivate and guide a diverse team.
- Excellent communication and interpersonal skills to engage effectively with guests and staff.
- Ability to work a flexible schedule, including weekends and public holidays.
- Sound knowledge of POS systems and basic restaurant management software.
- Proactive problem-solving skills and the ability to remain calm under pressure.
- A professional, positive attitude and a passion for customer excellence.