job description
Join PT Makan Padang Pakai Tangan as a Restaurant Outlet Manager in the heart of Bali’s vibrant culinary scene! We’re expanding our authentic Padang dining experience to Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta—and we’re looking for a dynamic leader to drive operational excellence, team development, and customer satisfaction.
As the face of our brand, you’ll oversee daily operations, ensure the highest standards of service and food quality, and cultivate a welcoming atmosphere that reflects the rich heritage of Padang cuisine. This is a unique opportunity to grow with a rapidly expanding company, with competitive compensation, performance bonuses, and clear career progression in the hospitality industry.
If you’re passionate about food, leadership, and creating unforgettable dining experiences, we’d love to hear from you. Apply today and be part of Bali’s next culinary success story!
Responsibility
- Lead and manage all aspects of restaurant operations, including staffing, scheduling, and daily workflows to ensure smooth service.
- Maintain exceptional food quality, presentation, and hygiene standards in alignment with our authentic Padang cuisine traditions.
- Drive customer satisfaction by fostering a warm, efficient, and professional dining environment.
- Develop and mentor staff through training, performance evaluations, and career growth opportunities.
- Oversee inventory management, cost control, and supplier negotiations to optimize profitability.
- Implement marketing initiatives and promotions to attract and retain customers in Bali’s competitive F&B market.
- Ensure compliance with health, safety, and licensing regulations.
- Analyze sales data and customer feedback to refine service and menu offerings.
Qualifications
- Minimum 3+ years of experience in restaurant management, preferably in Indonesian or Southeast Asian cuisine.
- Proven leadership skills with the ability to motivate and manage a diverse team.
- Strong understanding of P&L management, budgeting, and cost control in a high-volume restaurant setting.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a plus).
- Passion for hospitality and a deep appreciation for authentic Padang culinary traditions.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Degree in Hospitality Management, Business, or a related field is preferred.
- Experience with POS systems, inventory software, and digital marketing tools is an advantage.