job description
Join Conti's Specialty Foods, Inc, a leader in premium dining and culinary innovation, as we expand our operations in the vibrant heart of Bali. We are seeking a dynamic and results-driven Restaurant Operations Officer to oversee and elevate our restaurant operations in one of Southeast Asia’s most sought-after destinations.
In this pivotal role, you will ensure seamless daily operations, maintain exceptional service standards, and drive profitability while fostering a culture of excellence. This is a unique opportunity to be part of a fast-growing family that values passion, precision, and customer satisfaction. With Bali’s booming hospitality scene as your backdrop, you’ll play a key role in delivering unforgettable dining experiences to locals and international guests alike.
If you thrive in a fast-paced environment, have a keen eye for detail, and are passionate about food and service, we invite you to bring your expertise to our team. Together, we’ll set new benchmarks in culinary excellence and operational efficiency.
Responsibility
- Oversee daily restaurant operations, ensuring compliance with company standards, health regulations, and local laws.
- Manage and lead a team of staff, including hiring, training, scheduling, and performance evaluations to maintain a high-performing workforce.
- Monitor inventory levels, place orders with suppliers, and optimize stock to minimize waste and control costs.
- Develop and implement strategies to enhance customer satisfaction, including resolving complaints and ensuring a positive dining experience.
- Analyze financial performance, including sales reports, labor costs, and expenses, to identify opportunities for improvement and growth.
- Collaborate with the culinary team to maintain menu consistency, quality, and innovation in alignment with brand standards.
- Conduct regular inspections of facilities, equipment, and hygiene practices to uphold safety and cleanliness standards.
- Build and maintain strong relationships with local vendors, community partners, and stakeholders to support business objectives.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degrees or certifications are a plus.
- Minimum of 3-5 years of experience in restaurant operations, with at least 2 years in a managerial or supervisory role.
- Proven track record of driving operational efficiency, revenue growth, and customer satisfaction in a high-volume dining environment.
- Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
- Excellent problem-solving and decision-making abilities, with a focus on continuous improvement.
- Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
- Fluency in English; knowledge of Indonesian or other languages is an advantage.
- Flexibility to work evenings, weekends, and holidays as required by the business needs.