job description
Join Marriott International, a global leader in luxury hospitality, as a Recreation Experience Expert in the breathtaking island paradise of Bali. This role is perfect for passionate hospitality professionals who thrive in creating unforgettable guest experiences in world-class resorts across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
At Marriott, we blend timeless elegance with modern innovation to craft extraordinary moments for our guests. As a Recreation Experience Expert, youâll be at the heart of our mission to deliver personalized, engaging, and culturally immersive activities that elevate every stay. Whether itâs curating bespoke wellness retreats, leading exhilarating water sports, or designing unique local excursions, your creativity and expertise will shape memories that last a lifetime.
Baliâs vibrant culture, stunning landscapes, and warm hospitality provide the perfect backdrop for this dynamic role. Youâll collaborate with a talented team of hospitality experts, leveraging Marriottâs global resources to deliver seamless, high-touch experiences that exceed guest expectations. If youâre a natural leader with a passion for hospitality and a flair for innovation, this is your opportunity to grow with a brand synonymous with excellence.
Marriott International offers competitive compensation, comprehensive benefits, and unparalleled career development opportunities. Join us and be part of a team that redefines luxury hospitality in one of the worldâs most sought-after destinations.
Responsibility
- Design, plan, and execute a diverse range of recreational activities and experiences tailored to guest preferences, including wellness programs, water sports, cultural tours, and adventure excursions.
- Collaborate with resort teams to integrate recreational offerings into guest itineraries, ensuring seamless delivery and exceptional service.
- Lead and supervise recreational staff, providing training, guidance, and performance feedback to maintain high standards of guest satisfaction.
- Monitor guest feedback and industry trends to continuously innovate and enhance the recreation program, ensuring alignment with Marriottâs luxury standards.
- Develop partnerships with local vendors, tour operators, and cultural experts to create authentic and immersive guest experiences.
- Ensure all recreational activities comply with safety regulations, Marriottâs operational guidelines, and local laws.
- Promote recreational offerings through engaging marketing materials, guest interactions, and digital platforms to drive participation and revenue.
- Maintain accurate records of program participation, guest feedback, and financial performance to inform strategic decisions.
Qualifications
- Minimum of 3 years of experience in hospitality, recreation, or tourism, with a focus on guest experience or activity coordination.
- Proven track record in designing and delivering recreational programs in a luxury resort or hotel environment.
- Strong leadership skills with the ability to motivate and manage a team of recreational staff.
- Excellent communication and interpersonal skills, with fluency in English; additional languages are a plus.
- Deep knowledge of Baliâs culture, attractions, and recreational activities, with the ability to create unique and memorable experiences.
- Certifications in first aid, water safety, or relevant recreational activities (e.g., scuba diving, yoga, surfing) are highly desirable.
- Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate guest needs.
- Passion for hospitality, creativity, and a commitment to delivering exceptional guest experiences.