job description
Are you a passionate Restaurant Operations Manager with a flair for leadership and a deep love for the hospitality industry? The Big Eyed is seeking a dynamic professional to oversee our restaurant operations in Bali’s most vibrant locations, including Canggu, Ubud, and Denpasar.
In this role, you will drive operational excellence, ensure exceptional guest experiences, and lead a high-performing team. If you thrive in fast-paced environments and have a proven track record in restaurant management, we want to hear from you!
Join us and be part of a team that values innovation, quality, and customer satisfaction. This is your opportunity to make a real impact in Bali’s thriving hospitality scene.
Responsibility
- Oversee daily restaurant operations, ensuring smooth service and high standards.
- Lead, train, and motivate staff to deliver exceptional guest experiences.
- Manage inventory, supplier relationships, and cost control to optimize profitability.
- Implement and enforce health, safety, and hygiene standards.
- Develop and execute strategies to enhance customer satisfaction and loyalty.
- Monitor financial performance, including budgeting and revenue targets.
- Collaborate with the culinary team to maintain menu quality and innovation.
- Handle customer feedback and resolve issues promptly and professionally.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Minimum 3 years of experience in restaurant operations or management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven ability to manage budgets, costs, and financial performance.
- Knowledge of food safety regulations and best practices.
- Flexibility to work evenings, weekends, and holidays as needed.
- Passion for the hospitality industry and a customer-centric mindset.