job description
Join Lido Cocina Tsina as a Restaurant Manager in the vibrant heart of Canggu, Bali! We are seeking a dynamic and experienced leader to oversee our bustling restaurant, ensuring exceptional guest experiences and operational excellence. As the Restaurant Manager, you will play a pivotal role in driving our team to success, maintaining high standards of service, and fostering a positive work environment.
This is a fantastic opportunity for a passionate hospitality professional to grow with a renowned brand in one of Bali's most exciting locations. If you thrive in fast-paced environments and have a knack for leadership, we want to hear from you!
Responsibility
- Lead and manage the restaurant team, including hiring, training, and scheduling staff to ensure smooth operations.
- Oversee daily restaurant activities, including opening and closing procedures, inventory management, and customer service.
- Ensure compliance with health, safety, and sanitation standards to maintain a clean and welcoming environment.
- Develop and implement strategies to enhance guest satisfaction and drive repeat business.
- Monitor financial performance, including budgeting, cost control, and revenue generation.
- Resolve customer complaints and feedback promptly to uphold the restaurant's reputation.
- Collaborate with the kitchen team to ensure timely and high-quality food service.
- Organize promotional events and marketing initiatives to attract new customers.
Qualifications
- Proven experience as a Restaurant Manager or similar role in the hospitality industry.
- Strong leadership and team management skills with the ability to motivate staff.
- Excellent communication and interpersonal skills for interacting with guests and team members.
- Knowledge of restaurant operations, including POS systems, inventory management, and financial reporting.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Familiarity with health and safety regulations in the food service industry.
- Problem-solving skills and the ability to handle high-pressure situations with professionalism.
- Passion for delivering exceptional customer service and creating memorable dining experiences.