job description
Join our prestigious hospitality team in Bali’s most sought-after destinations! As a Server / Waiter, you will play a pivotal role in delivering exceptional dining experiences to our guests. Your warmth, professionalism, and attention to detail will ensure every visitor leaves with unforgettable memories. This is a fantastic opportunity to grow your career in a dynamic, luxury environment while enjoying the vibrant culture of Bali.
We are looking for passionate individuals who thrive in fast-paced settings and are committed to providing world-class service. If you have a knack for anticipating guest needs and a genuine love for hospitality, we’d love to welcome you to our team!
Responsibility
- Greet and seat guests with a warm, professional demeanor, ensuring a positive first impression.
- Take accurate food and beverage orders, making personalized recommendations based on guest preferences.
- Serve meals and drinks promptly, adhering to high standards of presentation and hygiene.
- Maintain a clean, organized, and safe dining environment, including table settings and service stations.
- Collaborate with kitchen and bar staff to ensure seamless service and timely delivery of orders.
- Handle guest inquiries and special requests with courtesy and efficiency.
- Process payments accurately and manage cash/credit transactions with integrity.
- Upsell menu items and promotions to enhance guest satisfaction and revenue.
Qualifications
- Previous experience in a similar role within hospitality, preferably in upscale restaurants or hotels.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Knowledge of food and beverage service standards, including wine and cocktail pairings.
- Flexibility to work evenings, weekends, and holidays as required.
- Professional appearance and a positive, guest-focused attitude.
- Basic math skills for handling transactions and splitting bills.
- Ability to stand and walk for extended periods while maintaining energy and enthusiasm.