job description
Join the Beard Papa's family in the heart of Kuta, Bali as our Restaurant Manager and lead a dynamic team to deliver exceptional customer experiences while driving business growth! Beard Papa's is renowned for its delicious cream puffs and warm hospitality, and we're looking for a passionate leader to uphold our brand's reputation in one of Bali's most vibrant locations.
In this role, you'll oversee daily operations, inspire your team to achieve excellence, and create a welcoming atmosphere for both guests and staff. Bali's thriving tourism industry offers a unique opportunity to engage with diverse cultures and contribute to the island's bustling food scene. Whether you're a seasoned hospitality professional or an emerging leader, this position provides a platform to grow your career while enjoying the tropical lifestyle that Bali is famous for.
As part of the ALICORN SDN BHD team, you'll benefit from a supportive work environment, opportunities for professional development, and the chance to make a real impact in a fast-paced, customer-focused industry. If you're ready to take your leadership skills to the next level in a tropical paradise, we'd love to hear from you!
Responsibility
- Lead and motivate a team of staff to deliver outstanding customer service and maintain high operational standards.
- Oversee daily restaurant operations, including opening/closing procedures, inventory management, and cash handling.
- Develop and implement strategies to drive sales growth, increase customer satisfaction, and enhance profitability.
- Ensure compliance with food safety, hygiene, and workplace safety regulations at all times.
- Manage staff scheduling, training, and performance evaluations to foster a positive and productive work environment.
- Handle customer inquiries, complaints, and feedback professionally to maintain Beard Papa's reputation for excellence.
- Collaborate with the corporate team to execute marketing initiatives, promotions, and special events.
- Monitor financial performance, including budgeting, cost control, and revenue tracking, to meet business objectives.
Qualifications
- Proven experience as a Restaurant Manager, Assistant Manager, or similar leadership role in the hospitality industry.
- Strong understanding of restaurant operations, including inventory management, staff scheduling, and customer service.
- Excellent communication and interpersonal skills, with the ability to lead and inspire a diverse team.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin, Japanese) are a plus.
- Ability to work in a fast-paced environment, multitask, and prioritize effectively under pressure.
- Knowledge of food safety and hygiene standards (e.g., HACCP, ISO 22000) is highly desirable.
- Experience with POS systems, Microsoft Office, and basic financial reporting.
- A passion for hospitality, customer service, and team development.