job description
Join The Pier Sdn Bhd as a Restaurant Manager or Assistant Restaurant Manager and lead a dynamic team in delivering exceptional dining experiences in Bali’s most vibrant locations. This role is perfect for hospitality professionals passionate about operational excellence, profit optimization, and guest satisfaction.
As a key leader in our establishment, you will oversee daily operations, drive sales growth, and maintain the highest standards of service. Your strategic approach to cost control, staff development, and customer engagement will ensure our restaurant thrives in a competitive market. Whether you’re managing inventory, refining menus, or fostering a positive work culture, your leadership will shape the success of our brand.
Based in Bali’s premier destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—this role offers a unique opportunity to blend Malaysian hospitality expertise with the island’s world-renowned tourism industry. If you’re a results-driven professional with a flair for luxury dining and team leadership, we invite you to apply.
Responsibility
- Oversee daily restaurant operations, ensuring seamless service and adherence to brand standards.
- Develop and implement strategies to increase sales volume and optimize profitability through cost control.
- Lead, train, and motivate staff to deliver exceptional guest experiences and maintain high morale.
- Monitor inventory levels, manage supplier relationships, and ensure efficient stock rotation.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Collaborate with the culinary team to refine menus, pricing, and promotional offers.
- Handle customer complaints professionally, resolving issues to enhance satisfaction and loyalty.
- Ensure compliance with health, safety, and hygiene regulations at all times.
Qualifications
- Minimum 3+ years of experience in restaurant management or a similar leadership role in hospitality.
- Proven track record of driving sales growth and managing P&L in a high-volume dining environment.
- Strong leadership, communication, and problem-solving skills.
- In-depth knowledge of food and beverage operations, including inventory and staff scheduling.
- Proficiency in POS systems, Microsoft Office, and restaurant management software.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Degree in Hospitality Management, Business Administration, or related field preferred.