job description
Join Xiabuxiabu Catering Management as a Restaurant Manager and lead a dynamic team in one of Bali's most vibrant culinary destinations. This role offers the opportunity to oversee daily operations, drive cost efficiency, and elevate the dining experience in a competitive market. If you are a passionate leader with a keen eye for detail and a commitment to excellence, this is your chance to make a significant impact in the hospitality industry.
Based in the heart of Bali, you will manage a high-volume restaurant, ensuring seamless service, exceptional guest satisfaction, and operational excellence. Your leadership will be pivotal in maintaining our brand's reputation and achieving business growth.
Responsibility
- Oversee daily restaurant operations, including staff management, customer service, and inventory control.
- Develop and implement strategies to enhance guest satisfaction and drive repeat business.
- Monitor financial performance, including budgeting, cost control, and revenue optimization.
- Lead, train, and motivate a team of front-of-house and back-of-house staff to deliver exceptional service.
- Ensure compliance with health, safety, and hygiene standards in accordance with local regulations.
- Collaborate with the culinary team to maintain high food quality and presentation standards.
- Handle customer feedback and resolve issues promptly to uphold the restaurant's reputation.
- Drive marketing initiatives and promotional activities to attract new customers and retain existing ones.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience (3+ years) in a managerial role within the restaurant or hospitality industry.
- Strong leadership and interpersonal skills with the ability to inspire and manage a diverse team.
- Excellent financial acumen, including budgeting, forecasting, and cost management.
- Exceptional customer service skills with a focus on delivering memorable dining experiences.
- Knowledge of local health and safety regulations and best practices in restaurant operations.
- Proficiency in POS systems and restaurant management software.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.