job description
Are you a dynamic and results-driven Restaurant General Manager with a passion for delivering exceptional dining experiences? Our prestigious client in Bali’s most vibrant hospitality hubs is seeking a visionary leader to oversee daily operations, drive team performance, and elevate customer satisfaction to new heights.
In this pivotal role, you will be the backbone of our restaurant’s success, ensuring seamless service, operational excellence, and a thriving work culture. From managing staff and finances to crafting unforgettable guest experiences, your leadership will shape the future of our establishment in Bali’s competitive culinary scene.
Join us and take the helm of a high-energy restaurant where your strategic mindset and hands-on approach will make a tangible impact. This is your opportunity to grow with a forward-thinking team in one of Southeast Asia’s most sought-after destinations.
Responsibility
- Oversee daily restaurant operations, ensuring compliance with health, safety, and service standards.
- Lead, mentor, and develop a high-performing team, fostering a culture of excellence and accountability.
- Drive revenue growth through strategic marketing, promotions, and customer engagement initiatives.
- Manage inventory, supplier relationships, and cost control to optimize profitability.
- Resolve customer concerns promptly and professionally to maintain a stellar reputation.
- Develop and implement operational policies, procedures, and training programs.
- Monitor financial performance, including budgets, P&L statements, and sales forecasts.
- Collaborate with chefs and kitchen staff to ensure consistent food quality and presentation.
Qualifications
- Proven experience (5+ years) as a Restaurant Manager, General Manager, or similar leadership role in the hospitality industry.
- Strong understanding of restaurant P&L management, cost control, and financial acumen.
- Exceptional leadership, communication, and interpersonal skills.
- Hands-on experience with POS systems, inventory management, and staff scheduling.
- Passion for delivering outstanding customer service and creating memorable dining experiences.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Degree in Hospitality Management, Business Administration, or related field preferred.