job description
Are you a dynamic and experienced Restaurant Executive with a passion for hospitality and a flair for leadership? ZGY Management Sdn. Bhd. is seeking a Mandarin-speaking Restaurant Executive to join our team in the vibrant and culturally rich island of Bali, Indonesia (locations include Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung). This is an exciting opportunity to lead a high-performing team in a fast-paced, customer-centric environment while contributing to the growth of our esteemed dining establishments.
As a Restaurant Executive, you will play a pivotal role in ensuring seamless operations, exceptional guest experiences, and the overall success of our restaurants. You will oversee daily activities, manage staff, and uphold the highest standards of service, all while fostering a positive and collaborative work environment. If you thrive in a role that demands both strategic thinking and hands-on leadership, this position is perfect for you.
Bali offers a unique blend of professional growth and personal fulfillment, with its stunning landscapes, rich culture, and thriving hospitality industry. Join us and become part of a team that values innovation, excellence, and customer satisfaction. Your expertise in restaurant management, combined with your Mandarin language skills, will be instrumental in delivering unforgettable dining experiences to our diverse clientele.
Apply now and take the next step in your career with ZGY Management Sdn. Bhd. in one of the world’s most sought-after destinations!
Responsibility
- Oversee daily restaurant operations, ensuring smooth and efficient service delivery.
- Lead, mentor, and motivate a team of staff to maintain high standards of customer service and operational excellence.
- Develop and implement staff schedules to optimize productivity and meet business demands.
- Handle customer inquiries, complaints, and feedback professionally, ensuring prompt resolution and guest satisfaction.
- Monitor inventory levels, order supplies, and manage vendor relationships to ensure cost-effective operations.
- Uphold health, safety, and hygiene standards in compliance with local regulations and company policies.
- Collaborate with the management team to develop and execute marketing strategies to drive customer engagement and revenue growth.
- Prepare and present regular reports on restaurant performance, including sales, expenses, and customer feedback.
Qualifications
- Proven experience as a Restaurant Manager, Supervisor, or Executive in a high-volume dining establishment.
- Fluency in Mandarin and English is essential; additional languages are a plus.
- Strong leadership skills with the ability to inspire and manage a diverse team.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Proficient in restaurant management software, POS systems, and Microsoft Office Suite.
- Ability to work in a fast-paced environment, multitask, and prioritize effectively.
- Knowledge of health, safety, and hygiene regulations in the hospitality industry.
- Flexibility to work evenings, weekends, and holidays as required by the business.