job description
Join Aston Food & Beverage Specialities as a Management Trainee / Restaurant Assistant Manager and take the first step toward a rewarding career in luxury hospitality. This dynamic role offers hands-on experience in overseeing daily restaurant operations, leading teams, and delivering exceptional guest experiences in our premium Astons/Andes outlets across Bali’s most vibrant locations.
As part of our leadership development program, you’ll work closely with the Restaurant Manager to ensure seamless service, operational excellence, and financial performance. Ideal for ambitious professionals with a passion for hospitality, this position provides mentorship, growth opportunities, and exposure to high-end F&B management in a fast-paced, multicultural environment.
Whether you’re in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll play a key role in upholding our brand’s reputation for quality, innovation, and customer satisfaction. If you’re driven, detail-oriented, and eager to grow in the hospitality industry, we’d love to hear from you!
Responsibility
- Assist the Restaurant Manager in overseeing daily operations, including staff scheduling, inventory control, and customer service standards.
- Lead and motivate a diverse team of F&B staff to deliver consistent, high-quality dining experiences.
- Monitor and optimize restaurant performance metrics, including sales, costs, and customer feedback.
- Ensure compliance with health, safety, and hygiene standards in alignment with company and local regulations.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Coordinate with kitchen and front-of-house teams to maintain smooth workflow and service excellence.
- Participate in training programs and contribute to process improvements for operational efficiency.
- Represent the brand at events, promotions, and community engagements to enhance visibility and reputation.
Qualifications
- Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum 1-2 years of experience in F&B operations, with prior supervisory or leadership experience preferred.
- Strong interpersonal and communication skills, with fluency in English (additional languages are a plus).
- Proven ability to work in a fast-paced environment, multitask, and solve problems under pressure.
- Passion for customer service and a commitment to delivering memorable guest experiences.
- Basic knowledge of POS systems, inventory management, and financial reporting.
- Flexibility to work evenings, weekends, and public holidays as required.
- Willingness to relocate or travel between our Bali locations (Canggu, Ubud, Denpasar, etc.).