job description
Are you a passionate travel professional with a knack for data-driven decision-making? BruntWork is seeking a Remote Senior Travel Consultant & Business Intelligence Analyst to join our dynamic team in Bali, Indonesia. In this hybrid role, youâll leverage Tramadaâa cutting-edge travel management systemâto craft bespoke luxury travel experiences while extracting actionable insights to optimize business performance.
As a key member of our team, youâll bridge the gap between travel expertise and analytical precision, ensuring our clients receive world-class service backed by data. This is a 100% remote opportunity, allowing you to work from the vibrant hubs of Canggu, Ubud, Denpasar, or other Bali hotspots, while collaborating with a global team.
If you thrive in a fast-paced environment, love transforming data into strategic recommendations, and have a passion for curating unforgettable travel experiences, this role is for you. Elevate your career with a company that values innovation, flexibility, and excellence.
Responsibility
- Design and deliver luxury travel itineraries using Tramada, ensuring seamless, high-end client experiences from inquiry to post-travel follow-up.
- Analyze travel trends, client preferences, and market data to identify opportunities for service improvements and revenue growth.
- Develop and maintain BI dashboards and reports to track KPIs, including booking conversions, client satisfaction, and operational efficiency.
- Collaborate with cross-functional teams to integrate BI insights into travel product development and marketing strategies.
- Optimize Tramada system workflows to enhance productivity, reduce manual processes, and improve data accuracy.
- Conduct competitive analysis to benchmark BruntWorkâs offerings against industry leaders and propose data-backed enhancements.
- Train and mentor junior travel consultants on Tramada best practices and BI tools to ensure team-wide proficiency.
- Stay abreast of emerging travel technologies, BI tools, and industry trends to drive continuous innovation.
Qualifications
- Bachelorâs degree in Hospitality, Tourism, Business Analytics, or a related field; advanced degrees or certifications (e.g., Google Data Analytics, Tableau, Power BI) are a plus.
- Minimum 5 years of experience in travel consulting, with at least 2 years in a senior or analytical role.
- Proven expertise in Tramada or similar GDS/CRM systems (e.g., Amadeus, Sabre, Travelport).
- Strong proficiency in BI tools (e.g., Power BI, Tableau, SQL) and advanced Excel (pivot tables, VLOOKUP, macros).
- Exceptional communication and interpersonal skills, with the ability to build rapport with high-net-worth clients.
- Analytical mindset with a track record of translating complex data into actionable business strategies.
- Experience working in a remote or hybrid environment with a self-driven, results-oriented approach.
- Fluency in English (written and verbal); additional languages are a bonus.