job description
Join Zaviyar Coffee as our Head Barista and lead the charge in delivering an exceptional coffee experience in the heart of Bali’s vibrant café culture. This is your opportunity to shape the operational excellence of a premium coffee destination, where quality, hospitality, and innovation converge.
As the Head Barista, you will oversee the daily operations of our café, ensuring every cup meets our exacting standards while fostering a warm, welcoming atmosphere for our guests. Your expertise in coffee craftsmanship, team leadership, and customer engagement will be pivotal in elevating Zaviyar Coffee as a must-visit spot in Bali’s competitive café scene.
Based in Canggu, you’ll work in a dynamic environment surrounded by like-minded professionals and coffee enthusiasts. Whether you’re refining brew methods, training staff, or engaging with customers, your role will be central to our mission of delivering unforgettable coffee experiences.
Responsibility
- Lead and mentor a team of baristas to maintain high standards of coffee preparation, presentation, and service.
- Oversee daily café operations, including opening/closing procedures, inventory management, and equipment maintenance.
- Ensure consistent quality control for all coffee and food products, adhering to Zaviyar Coffee’s premium standards.
- Develop and implement training programs to enhance staff skills in brewing techniques, customer service, and product knowledge.
- Create a welcoming and efficient workspace that prioritizes hospitality, speed, and attention to detail.
- Collaborate with management to design seasonal menus, introduce new coffee blends, and innovate beverage offerings.
- Monitor customer feedback and adjust service approaches to improve satisfaction and loyalty.
- Maintain compliance with health, safety, and hygiene regulations in all café operations.
Qualifications
- Minimum 3+ years of experience as a Barista, with at least 1 year in a leadership or supervisory role.
- Deep knowledge of specialty coffee, including brewing methods (e.g., pour-over, espresso, cold brew), bean origins, and flavor profiles.
- Proven ability to train, motivate, and manage a team in a fast-paced café environment.
- Exceptional customer service skills with a passion for creating memorable guest experiences.
- Strong organizational and problem-solving abilities to handle operational challenges efficiently.
- Familiarity with POS systems, inventory management, and basic financial tracking for café operations.
- Creative mindset with a willingness to experiment with new coffee trends and techniques.
- Fluency in English; proficiency in Indonesian is a plus.