job description
Join GUS Education as a Remote Salesforce Administrator & Data Analyst and play a pivotal role in optimizing our student recruitment processes through cutting-edge Salesforce solutions. This is a unique opportunity to work from the tropical paradise of Bali while enjoying competitive compensation, comprehensive benefits, and a perfect work-life balance.
In this role, you will bridge the gap between technology and education, ensuring seamless data management, insightful analytics, and efficient CRM operations. Your expertise will directly impact our ability to attract, engage, and enroll students globally. With a focus on innovation and continuous improvement, youâll have ample opportunities for career growth in a dynamic, supportive environment.
If youâre a detail-oriented problem-solver with a passion for Salesforce and data-driven decision-making, weâd love to hear from you. Apply today and take the next step in your careerâwhere your skills meet purpose, and your work meets paradise.
Responsibility
- Design, configure, and maintain Salesforce CRM solutions tailored to student recruitment workflows, including custom objects, fields, and automation (Flows, Process Builder).
- Develop and optimize reports, dashboards, and data visualizations to track KPIs, student engagement, and recruitment performance.
- Perform data cleaning, validation, and migration to ensure accuracy and integrity across Salesforce and integrated systems.
- Collaborate with cross-functional teams to gather requirements, implement enhancements, and troubleshoot Salesforce-related issues.
- Automate manual processes using Salesforce tools (e.g., Workflows, Triggers, Apex) to improve efficiency and scalability.
- Monitor system performance, identify bottlenecks, and propose data-driven solutions to enhance user experience.
- Train end-users on Salesforce best practices and provide ongoing support to maximize adoption.
- Stay updated on Salesforce updates, new features, and industry trends to recommend innovative improvements.
Qualifications
- 3+ years of experience as a Salesforce Administrator or similar role, with hands-on experience in Salesforce configuration, customization, and administration.
- Certification as a Salesforce Administrator (ADM 201) or higher (e.g., Advanced Administrator, App Builder) is a plus.
- Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and SQL for querying and reporting.
- Strong understanding of data management, ETL processes, and integration (e.g., REST/SOAP APIs, MuleSoft).
- Excellent problem-solving skills with the ability to translate business needs into technical Salesforce solutions.
- Experience in the education sector or student recruitment is highly desirable but not mandatory.
- Familiarity with Apex, Visualforce, or Lightning Web Components for custom development.
- Exceptional communication and collaboration skills to work effectively with global teams.