job description
Join Clark Outsourcing as an IT & E-Commerce Program Coordinator in beautiful Bali! This dynamic role is at the heart of digital transformation, where youâll drive the technical build, configuration, and administration of cutting-edge e-commerce platforms and IT systems. As a key player in our team, youâll bridge the gap between business needs and technical execution, ensuring seamless operations and innovative solutions for our clients.
Baliâs thriving digital economy offers the perfect backdrop for this role, combining professional growth with an unparalleled work-life balance. Whether youâre optimizing backend systems, collaborating with cross-functional teams, or troubleshooting technical challenges, your work will directly impact our ability to deliver world-class digital experiences.
If youâre passionate about technology, e-commerce, and program managementâand eager to work in a vibrant, international environmentâthis is your opportunity to make a difference.
Responsibility
- Lead the technical build and configuration of e-commerce platforms, ensuring alignment with business requirements and best practices.
- Administer and maintain IT systems, including databases, APIs, and third-party integrations, to support seamless operations.
- Collaborate with developers, designers, and stakeholders to define project scopes, timelines, and deliverables.
- Monitor system performance, identify bottlenecks, and implement scalability and security improvements.
- Provide technical support and troubleshooting for internal teams and external clients, resolving issues efficiently.
- Develop and maintain documentation, user guides, and training materials for IT and e-commerce processes.
- Stay updated on emerging technologies and industry trends to recommend innovative solutions.
- Ensure compliance with data protection regulations and company policies in all technical deployments.
Qualifications
- Bachelorâs degree in Computer Science, IT, Business Administration, or a related field.
- Proven experience (2+ years) in IT coordination, e-commerce management, or technical project administration.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and backend systems.
- Proficiency in SQL, API integrations, and basic scripting (Python, JavaScript, or similar).
- Excellent problem-solving, communication, and stakeholder management skills.
- Experience with Agile/Scrum methodologies and project management tools (e.g., Jira, Trello).
- Familiarity with cybersecurity best practices and data privacy laws (e.g., GDPR).
- Ability to work independently in a fast-paced, remote or hybrid environment.