job description
Join Yempo as a Sales Administrator and take advantage of a unique midshift opportunity with the flexibility to work from home or our modern office in Bali. This role is perfect for detail-oriented professionals who thrive in dynamic environments and want to contribute to a growing, international team.
As a key member of our sales support team, you will play a pivotal role in ensuring smooth operations, maintaining client relationships, and driving administrative efficiency. Whether you're based in Canggu, Ubud, Denpasar, or any of Bali’s vibrant hubs, you’ll enjoy a collaborative culture, competitive compensation, and the freedom to design your workday.
At Yempo, we value innovation, accountability, and work-life balance. If you’re a proactive problem-solver with a passion for sales support, we’d love to hear from you!
Responsibility
- Manage and process sales orders, invoices, and contracts with high accuracy and timeliness.
- Coordinate with sales teams to ensure seamless client onboarding and service delivery.
- Maintain and update CRM systems with client interactions, sales data, and follow-up actions.
- Prepare and distribute sales reports, forecasts, and performance metrics for management review.
- Handle customer inquiries and resolve administrative issues to enhance client satisfaction.
- Assist in preparing sales proposals, presentations, and other documentation to support business development.
- Monitor inventory levels (if applicable) and liaise with logistics teams to ensure order fulfillment.
- Collaborate with finance departments to reconcile sales records and resolve discrepancies.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Minimum of 2 years of experience in sales administration, customer support, or office management.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong organizational skills with the ability to multitask and prioritize deadlines in a fast-paced environment.
- Excellent written and verbal communication skills in English.
- Attention to detail and a problem-solving mindset to ensure data accuracy and process efficiency.
- Experience working in a remote or hybrid setup is a plus.
- Familiarity with sales metrics, KPIs, and basic financial reporting.