job description
Are you passionate about delivering exceptional travel experiences? BruntWork is seeking a detail-oriented Remote Operations Assistant to join our dynamic team and ensure seamless client journeys in the luxury travel and hospitality sector.
In this role, you’ll play a key part in coordinating logistics, managing bookings, and providing top-tier support to high-end travelers—all from the comfort of your home in Bali. If you thrive in fast-paced environments and love turning travel dreams into reality, this is your opportunity to grow with a leading remote-first company.
Why Join Us?
- Work remotely from Bali’s most vibrant locations.
- Competitive salary with opportunities for growth.
- Collaborate with a global team of travel and hospitality experts.
Apply now and take the first step toward an exciting career in remote operations!
Responsibility
- Coordinate travel itineraries, accommodations, and transportation for high-end clients.
- Liaise with vendors, hotels, and service providers to ensure flawless execution.
- Manage booking systems, reservations, and client communications.
- Resolve operational issues promptly to maintain client satisfaction.
- Assist in creating travel reports and performance metrics.
- Maintain accurate records and documentation for all operations.
- Collaborate with cross-functional teams to enhance service delivery.
- Stay updated on industry trends to recommend improvements.
Qualifications
- Proven experience in operations, travel coordination, or hospitality.
- Excellent organizational and multitasking skills.
- Strong written and verbal communication in English.
- Proficiency in booking systems and MS Office/Google Workspace.
- Ability to work independently in a remote setting.
- Customer-focused mindset with problem-solving abilities.
- Familiarity with luxury travel or tourism is a plus.
- Based in Bali with a reliable internet connection.