job description
Join BruntWork as a Remote Medical Administrative Assistant and play a pivotal role in supporting our growing telepsychiatry practice. This is a unique opportunity to contribute to mental healthcare from the comfort of your home in Bali, while ensuring seamless administrative operations for our team and patients.
As a key member of our remote workforce, you will manage patient records, coordinate appointments, and facilitate communication between healthcare providers and clients. Your organizational skills and attention to detail will directly enhance the efficiency and quality of our telepsychiatry services.
We offer a competitive salary, flexible work arrangements, and the chance to be part of a mission-driven team making a real difference in mental health accessibility. If you are passionate about healthcare administration and thrive in a dynamic, remote environment, we want to hear from you!
Responsibility
- Manage and maintain electronic health records (EHR) with strict confidentiality and accuracy.
- Schedule, confirm, and coordinate telepsychiatry appointments for patients and providers.
- Handle patient inquiries, registration, and follow-up communications via phone and email.
- Process and verify patient information, insurance details, and billing documentation.
- Prepare and distribute medical reports, referrals, and correspondence as directed.
- Ensure compliance with HIPAA and other healthcare regulations in all administrative tasks.
- Collaborate with healthcare providers to streamline workflows and improve patient care.
- Monitor and order office supplies, and manage inventory for remote operations.
Qualifications
- Proven experience as a Medical Administrative Assistant, Medical Secretary, or similar role (1+ years preferred).
- Strong familiarity with medical terminology, EHR systems, and healthcare administrative processes.
- Excellent organizational, multitasking, and time-management skills.
- Proficiency in Microsoft Office Suite, Google Workspace, and telecommunication tools.
- Outstanding written and verbal communication skills in English.
- High attention to detail and ability to handle sensitive information with discretion.
- Ability to work independently in a remote setting with minimal supervision.
- Associate’s or Bachelor’s degree in Healthcare Administration, Medical Assisting, or related field is a plus.