job description
Join Tavor Perry as a Remote Appointment Setter Virtual Assistant and become a key player in our dynamic team! This role is perfect for detail-oriented professionals who excel in communication and thrive in a fast-paced, remote work environment. Based in the vibrant regions of Bali, you’ll have the flexibility to work from home while connecting with clients and driving business growth.
As an Appointment Setter VA, you’ll be the first point of contact for potential clients, ensuring seamless scheduling and delivering exceptional service. Your ability to engage prospects, manage calendars, and maintain professionalism will directly impact our success. Whether you’re a seasoned VA or looking to start your career in customer service, this role offers a fantastic opportunity to develop your skills in a supportive, international setting.
We value proactivity, reliability, and a customer-first mindset. If you’re passionate about building relationships and enjoy a structured yet flexible work schedule, we’d love to hear from you. Take the next step in your career with a role that offers growth, autonomy, and the chance to work with a global team.
Responsibility
- Proactively reach out to potential clients via phone, email, or chat to schedule appointments.
- Manage and organize calendars, ensuring no overlaps or conflicts in bookings.
- Follow up with leads to confirm appointments and provide reminders as needed.
- Maintain accurate records of all communications and scheduling activities in CRM tools.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborate with the sales and marketing teams to align appointment-setting strategies with business goals.
- Use scripting and objection-handling techniques to maximize conversion rates.
- Stay updated on product/service knowledge to effectively communicate value propositions.
Qualifications
- Proven experience as an Appointment Setter, Virtual Assistant, or in a customer-facing role (preferred but not required).
- Excellent English communication skills, both written and verbal, with a neutral accent.
- Strong organizational and time-management abilities to handle multiple tasks efficiently.
- Familiarity with CRM software (e.g., HubSpot, Salesforce) or calendar management tools (e.g., Google Calendar, Calendly).
- Self-motivated with the ability to work independently in a remote setting.
- High attention to detail and problem-solving skills.
- Reliable internet connection and a quiet workspace.
- Availability to work part-time hours within a flexible schedule.