job description
Join ConnectOS as a Remote Administrative Assistant specializing in mortgage support within the financial services sector. This is a unique opportunity to work from the comfort of your home in Bali while contributing to a dynamic, global team. Youâll play a pivotal role in ensuring seamless communication, organization, and operational efficiency for our mortgage division.
In this role, youâll manage inbox organization, draft professional correspondence, and prepare daily reports to keep stakeholders informed. Your attention to detail and proactive approach will help streamline administrative processes, allowing our team to focus on delivering exceptional financial services.
If youâre a highly organized, self-motivated professional with a passion for administrative excellence, weâd love to hear from you. Enjoy the flexibility of remote work while being part of a forward-thinking company in the financial industry.
Responsibility
- Manage and organize email inboxes, prioritizing and responding to inquiries in a timely manner.
- Draft, edit, and proofread professional emails, letters, and documents for internal and external stakeholders.
- Prepare and distribute daily, weekly, and monthly reports to track mortgage-related activities and deadlines.
- Maintain digital filing systems and databases to ensure accurate and accessible records.
- Coordinate scheduling for meetings, appointments, and follow-ups with clients and team members.
- Assist in preparing mortgage documentation, ensuring compliance with company and regulatory standards.
- Liaise with internal departments to facilitate smooth workflows and resolve administrative queries.
- Monitor and track key administrative metrics to identify areas for process improvement.
Qualifications
- Proven experience (2+ years) as an Administrative Assistant, preferably in financial services or mortgage industries.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong organizational skills with the ability to multitask and prioritize deadlines.
- High attention to detail and accuracy in data entry and documentation.
- Self-motivated and able to work independently in a remote setting.
- Familiarity with mortgage terminology and processes is a plus.
- Associateâs or Bachelorâs degree in Business Administration, Finance, or a related field is preferred.