job description
Join BCA Finance, a leading financial services provider in Indonesia, as a Relationship Officer in the vibrant and growing market of Bali (with placements in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung). This contract role offers an exciting opportunity to build and nurture key relationships with clients, partners, and stakeholders while driving business growth in one of Indonesia’s most dynamic regions.
As a Relationship Officer, you will play a pivotal role in expanding BCA Finance’s network by engaging with potential clients, conducting credit assessments, and ensuring seamless customer experiences. Bali’s thriving economy, coupled with its status as a global hub for tourism and business, makes this an ideal location for professionals looking to advance their careers in financial services. You’ll work closely with cross-functional teams to deliver tailored financial solutions while maintaining the highest standards of compliance and customer satisfaction.
This role is perfect for individuals with a passion for relationship management, strong analytical skills, and a proactive approach to business development. If you thrive in a fast-paced environment and are eager to contribute to a reputable financial institution, we invite you to apply and become part of BCA Finance’s mission to empower financial inclusion across Indonesia.
Responsibility
- Develop and maintain strong relationships with existing and potential clients, partners, and stakeholders in Bali’s financial ecosystem.
- Conduct thorough credit assessments and risk evaluations for consumer financing applications to ensure compliance with BCA Finance’s policies.
- Collaborate with sales and marketing teams to identify new business opportunities and expand the company’s market presence in Bali.
- Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a seamless financing experience.
- Monitor and analyze market trends, competitor activities, and customer feedback to recommend strategic improvements.
- Prepare and present reports on relationship management activities, credit performance, and business growth to senior management.
- Ensure adherence to regulatory requirements and internal policies while maintaining the highest ethical standards.
- Participate in local business events, networking sessions, and community initiatives to enhance BCA Finance’s brand visibility.
Qualifications
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 2 years of experience in relationship management, credit analysis, or sales within the financial services industry.
- Strong interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
- Proficient in financial analysis, risk assessment, and credit evaluation techniques.
- Familiarity with banking regulations, compliance standards, and consumer financing products.
- Self-motivated, results-driven, and capable of working independently in a dynamic environment.
- Fluency in English and Bahasa Indonesia is required; additional languages are a plus.
- Willingness to travel within Bali as needed for client meetings and business development activities.