job description
Join Levi Kuliner Management as a Regional Restaurant Manager and lead the operational excellence of Hang Tuah Kopi & Toastery outlets across Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, and more. This is a unique opportunity to shape the culinary experience in one of Indonesia’s top hospitality markets while driving growth, team performance, and customer satisfaction.
As the face of our brand in Bali, you will oversee multi-unit operations, ensuring consistency in service, food quality, and profitability. Your leadership will inspire teams, optimize processes, and elevate the dining experience for locals and tourists alike. With a competitive salary package and the chance to work in a dynamic, fast-paced environment, this role is perfect for a results-driven professional with a passion for hospitality.
If you thrive in a leadership role and have a proven track record in restaurant management, we want to hear from you. Apply today to take the next step in your career with a company that values innovation, teamwork, and excellence.
Responsibility
- Multi-Unit Leadership: Oversee daily operations of Hang Tuah Kopi & Toastery outlets in Bali, ensuring adherence to brand standards, service quality, and operational efficiency.
- Financial Management: Drive profitability by managing budgets, controlling costs, and optimizing revenue streams across all assigned locations.
- Team Development: Recruit, train, and mentor restaurant staff, fostering a high-performance culture and ensuring exceptional guest experiences.
- Customer Experience: Monitor and enhance customer satisfaction through feedback analysis, service improvements, and proactive issue resolution.
- Compliance & Safety: Ensure all outlets comply with health, safety, and hygiene regulations, as well as company policies and local laws.
- Menu & Inventory Control: Collaborate with the culinary team to maintain menu consistency, manage inventory levels, and minimize waste.
- Marketing & Promotions: Execute local marketing initiatives, promotions, and community engagement strategies to boost brand visibility and foot traffic.
- Reporting & Analysis: Prepare regular performance reports, analyze KPIs, and implement data-driven strategies to improve operational outcomes.
Qualifications
- Proven Experience: Minimum 5 years in restaurant or F&B management, with at least 2 years in a multi-unit or regional leadership role.
- Industry Knowledge: Deep understanding of café, casual dining, or QSR operations, with a focus on customer service and operational excellence.
- Leadership Skills: Strong ability to lead, motivate, and develop teams in a fast-paced, high-volume environment.
- Financial Acumen: Experience in P&L management, budgeting, and cost control to drive profitability.
- Problem-Solving: Exceptional analytical and decision-making skills to address operational challenges effectively.
- Communication: Fluent in English (written and verbal); Indonesian language skills are a plus.
- Tech-Savvy: Proficiency in POS systems, inventory management software, and Microsoft Office/Google Workspace.
- Flexibility: Willingness to travel across Bali and work flexible hours, including weekends and holidays, as needed.