job description
Join PICKUP COFFEE, a rapidly growing premium coffee brand under Starbreaker Corp, as we expand our presence across Bali’s most vibrant locations. As our Regional Area Manager, you will lead the operational excellence, team development, and strategic growth of our retail outlets in Canggu, Ubud, Denpasar, and beyond.
This is a unique opportunity to shape the future of specialty coffee in Bali while driving sales, customer experience, and brand loyalty. You’ll work closely with headquarters to implement best practices, optimize store performance, and ensure every PICKUP COFFEE location delivers an unforgettable experience to our discerning customers.
If you’re a dynamic leader with a passion for coffee, retail management, and team empowerment, we want you on our team. Enjoy competitive compensation, career growth, and the chance to be part of Bali’s thriving café culture.
Responsibility
- Oversee daily operations of multiple PICKUP COFFEE retail locations in Bali, ensuring consistency in service, product quality, and brand standards.
- Develop and execute regional sales strategies to meet and exceed revenue targets while maintaining profitability.
- Lead, train, and mentor store managers and staff to foster a high-performance culture aligned with company values.
- Monitor inventory levels, supply chain logistics, and vendor relationships to ensure seamless operations.
- Conduct regular store audits, customer feedback analysis, and market research to identify improvement opportunities.
- Collaborate with marketing teams to execute local promotions, events, and community engagement initiatives.
- Ensure compliance with health, safety, and food handling regulations across all locations.
- Prepare and present performance reports, financial forecasts, and strategic recommendations to senior management.
Qualifications
- Bachelor’s degree in Business Administration, Hospitality, or a related field (or equivalent experience).
- Minimum 5 years of experience in retail management, preferably in the F&B or specialty coffee industry.
- Proven track record of multi-unit management with a focus on sales growth and operational efficiency.
- Strong leadership, communication, and problem-solving skills with the ability to inspire teams.
- Deep understanding of coffee culture, product knowledge, and customer service excellence.
- Proficiency in POS systems, inventory management software, and Microsoft Office/Google Workspace.
- Fluency in English (written and verbal); Indonesian language skills are a plus.
- Willingness to travel frequently across Bali and occasionally to other regions as needed.