job description
Join Lakuliner, a leading name in Indonesia’s dynamic Food & Beverage (F&B) industry, as we expand our presence in Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. We are seeking a results-driven Area Manager to oversee operations, lead high-performing teams, and drive sales growth across our premium outlets.
In this pivotal role, you will be the strategic leader for multiple branches, ensuring operational excellence, customer satisfaction, and profitability while aligning with Lakuliner’s mission to deliver exceptional culinary experiences. This is a unique opportunity to shape the future of F&B in Bali, working in a fast-paced, innovative environment with a brand committed to quality and growth.
If you are a passionate leader with a proven track record in F&B management, team development, and revenue optimization, we want to hear from you. Apply today and take the next step in your career with a company that values excellence, creativity, and leadership.
Responsibility
- Operational Leadership: Oversee daily operations of multiple F&B outlets, ensuring adherence to brand standards, quality control, and service excellence.
- Sales & Revenue Growth: Develop and execute strategies to drive sales, increase foot traffic, and maximize profitability across assigned locations.
- Team Management: Recruit, train, and mentor a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
- Financial Oversight: Manage budgets, P&L statements, and cost control measures to ensure financial targets are met or exceeded.
- Customer Experience: Monitor and enhance customer satisfaction through feedback analysis, service improvements, and innovative engagement initiatives.
- Compliance & Safety: Ensure all outlets comply with health, safety, and regulatory standards, including hygiene protocols and licensing requirements.
- Market Analysis: Conduct local market research to identify trends, opportunities, and competitive threats, adjusting strategies accordingly.
- Stakeholder Collaboration: Liaise with corporate teams, suppliers, and local partners to streamline operations and support business objectives.
Qualifications
- Proven Experience: Minimum of 5 years in a management role within the Food & Beverage or Retail industry, with at least 2 years in a multi-unit leadership position.
- Leadership Skills: Strong ability to motivate, coach, and develop teams in a high-pressure environment.
- Business Acumen: Deep understanding of P&L management, inventory control, and revenue optimization strategies.
- Customer-Centric Mindset: Passion for delivering exceptional service and building long-term customer loyalty.
- Analytical Abilities: Proficiency in data analysis to track KPIs, sales performance, and operational metrics.
- Communication Skills: Excellent verbal and written communication in English; Indonesian language skills are a plus.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment with shifting priorities.
- Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field; MBA is a plus.