job description
Join K3 Mart as a Regional Area Coordinator and take the lead in driving operational excellence across multiple retail stores in Bali’s most dynamic locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta. This is a unique opportunity to shape the future of retail in one of Indonesia’s fastest-growing markets while developing a high-performing team and ensuring seamless store operations.
As the backbone of our retail network, you will oversee day-to-day activities, optimize performance, and implement strategic initiatives to exceed sales targets. Your leadership will ensure compliance with company standards, enhance customer satisfaction, and foster a culture of productivity and innovation. If you thrive in a fast-paced environment and have a passion for retail management, this role is your chance to make a tangible impact.
At K3 Mart, we value integrity, teamwork, and results-driven leadership. We offer competitive compensation, career growth opportunities, and the chance to work with a diverse, motivated team in a vibrant industry.
Responsibility
- Multi-Store Oversight: Supervise and coordinate operations across assigned retail locations in Bali, ensuring alignment with company goals and standards.
- Sales Target Achievement: Develop and execute strategies to meet and exceed monthly/quarterly sales targets while analyzing performance metrics.
- SOP Compliance: Enforce adherence to Standard Operating Procedures (SOPs) for inventory, cash handling, customer service, and store presentation.
- Team Leadership & Development: Recruit, train, and mentor store managers and staff to enhance productivity, engagement, and skill development.
- Inventory & Supply Chain Management: Monitor stock levels, coordinate with suppliers, and optimize logistics to prevent shortages or overstocking.
- Customer Experience Enhancement: Implement initiatives to improve in-store experience, resolve escalated customer issues, and gather feedback for continuous improvement.
- Financial & Operational Reporting: Prepare and present regular reports on KPIs, expenses, and operational efficiency to senior management.
- Promotional Campaign Execution: Plan and roll out in-store promotions, visual merchandising, and marketing activities to drive foot traffic and sales.
Qualifications
- Proven Experience: Minimum 3+ years in retail management, multi-store supervision, or area coordination, preferably in the FMCG or consumer goods sector.
- Leadership Skills: Strong ability to lead, motivate, and develop teams in a high-pressure environment.
- Analytical Mindset: Proficiency in sales data analysis, budgeting, and performance tracking using tools like Excel or retail management software.
- Operational Knowledge: Deep understanding of retail SOPs, inventory control, and supply chain logistics.
- Communication Excellence: Fluent in English (written and verbal) with exceptional interpersonal and negotiation skills.
- Problem-Solving: Ability to identify operational gaps and implement effective solutions quickly.
- Mobility: Willingness to travel frequently across assigned locations in Bali (Canggu, Ubud, Denpasar, etc.).
- Education: Bachelor’s degree in Business Administration, Management, or a related field (or equivalent experience).