job description
Join Optum as a Recruitment Operations Specialist and play a pivotal role in shaping the future of our talent acquisition team. In this dynamic position, you will drive efficiency in our hiring processes by managing offer generation, candidate onboarding, and scheduling while ensuring an exceptional experience for both candidates and hiring managers.
Based in the vibrant and culturally rich locations of Bali, Indonesia (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you’ll collaborate with a global team to streamline recruitment workflows, reduce time-to-hire, and maintain compliance with company policies. This is a full-time, immediate-start opportunity for a detail-oriented professional passionate about recruitment excellence.
If you thrive in a fast-paced environment, have a knack for process improvement, and enjoy making a tangible impact on organizational growth, this role is for you. Apply today to be part of a company that values innovation, diversity, and employee development.
Responsibility
- Manage end-to-end offer letter generation, including customization, approval workflows, and distribution to candidates.
- Coordinate and optimize onboarding processes, ensuring a smooth transition for new hires from acceptance to day one.
- Oversee interview scheduling between candidates, hiring managers, and interview panels, minimizing delays and conflicts.
- Maintain accurate and up-to-date recruitment data in ATS (Applicant Tracking System) and other HR platforms.
- Develop and implement process improvements to enhance recruitment efficiency and candidate experience.
- Act as a liaison between HR, hiring managers, and candidates to resolve queries and ensure alignment on expectations.
- Monitor and report on key recruitment metrics (e.g., time-to-fill, offer acceptance rates) to stakeholders.
- Ensure compliance with local labor laws and company policies in all recruitment activities.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 2-3 years of experience in recruitment operations, HR coordination, or a similar role.
- Proven experience with ATS (e.g., Workday, Greenhouse, Lever) and HRIS systems.
- Strong organizational and time-management skills with the ability to handle multiple priorities.
- Excellent communication and interpersonal skills to engage with stakeholders at all levels.
- Detail-oriented with a high degree of accuracy in data entry and documentation.
- Familiarity with employment laws and compliance in Indonesia (or willingness to learn).
- Proficient in Microsoft Office Suite (Excel, Word) and collaboration tools (e.g., Slack, Teams).