job description
Join iSupport Worldwide as a Receptionist & Order Entry Specialist in the vibrant heart of Bali! This is a unique opportunity to combine your administrative expertise with financial data management in a dynamic, international work environment.
As the first point of contact for clients and vendors, you will play a pivotal role in ensuring smooth operations by managing inquiries, processing orders, and maintaining accurate records in QuickBooks Desktop. Your organizational skills and attention to detail will directly contribute to the efficiency and professionalism of our office.
Based in one of Baliâs most sought-after locationsâwhether itâs the creative hub of Canggu, the cultural center of Ubud, or the bustling business districts of Denpasar or Kutaâyouâll enjoy a work-life balance like no other, surrounded by stunning landscapes and a thriving expat community.
If youâre a proactive, customer-focused professional with a knack for multitasking and a passion for precision, weâd love to hear from you!
Responsibility
- Serve as the primary point of contact for clients, vendors, and visitors, providing a warm, professional greeting and directing inquiries appropriately.
- Process and enter customer orders accurately into QuickBooks Desktop, ensuring all financial data is up-to-date and error-free.
- Manage incoming and outgoing correspondence, including emails, phone calls, and mail, with a high level of professionalism and confidentiality.
- Maintain organized filing systems (digital and physical) for invoices, receipts, and other business documents.
- Coordinate with internal teams to ensure timely order fulfillment and resolve any discrepancies or issues.
- Prepare and distribute reports, statements, and other administrative documents as required.
- Assist with basic bookkeeping tasks, such as reconciling accounts and tracking expenses.
- Uphold office policies and procedures, contributing to a productive and efficient work environment.
Qualifications
- Proven experience (1+ years) in a receptionist, administrative, or order entry role, preferably in a fast-paced environment.
- Proficiency in QuickBooks Desktop is required; experience with other accounting software is a plus.
- Excellent written and verbal communication skills in English (additional languages are a bonus).
- Strong organizational and time-management abilities, with the capacity to handle multiple tasks under tight deadlines.
- High attention to detail, especially when working with financial data and customer information.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic data entry tools.
- Customer-service oriented with a friendly, professional demeanor.
- Ability to work independently and collaboratively in a team setting.