job description
Join J&T Express, a leading global logistics provider, as a QA Supervisor in Bali! In this pivotal role, you will oversee quality assurance activities within our logistics operations, ensuring compliance with company standards, policies, and SOPs. Your expertise will drive operational excellence, enhance customer satisfaction, and maintain our reputation for reliability and efficiency.
As a QA Supervisor, you will lead a team of quality assurance professionals, monitor logistics processes, and implement continuous improvement initiatives. This is a fantastic opportunity for a detail-oriented leader with a logistics background to make a significant impact in a dynamic and fast-growing industry.
If you are passionate about quality control, process optimization, and team leadership, we invite you to apply and become part of our mission to deliver exceptional logistics solutions across Indonesia and beyond.
Responsibility
- Oversee daily quality assurance activities to ensure compliance with company standards and regulatory requirements.
- Develop, implement, and maintain quality control procedures and SOPs for logistics operations.
- Lead and mentor a team of QA inspectors, providing training and performance feedback.
- Conduct regular audits and inspections of warehousing, transportation, and delivery processes.
- Identify areas for improvement and implement corrective actions to enhance operational efficiency.
- Collaborate with cross-functional teams to resolve quality-related issues and streamline workflows.
- Monitor and report on key performance indicators (KPIs) related to quality and operational excellence.
- Ensure adherence to safety, health, and environmental standards in all logistics activities.
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 3 years of experience in quality assurance, logistics, or operations management.
- Strong knowledge of logistics processes, including warehousing, transportation, and inventory management.
- Proven leadership skills with experience managing and developing teams.
- Excellent analytical and problem-solving abilities to identify and resolve quality issues.
- Proficiency in using quality management tools and software.
- Strong communication and interpersonal skills to collaborate with stakeholders at all levels.
- Certification in quality management (e.g., ISO 9001) is a plus.