job description
Join We Are Dotty as a Property and Admin Assistant and play a key role in ensuring our Airbnb properties in Bali are always guest-ready and operating smoothly. We are looking for a proactive, detail-oriented individual who thrives in a dynamic environment and enjoys managing both property operations and administrative tasks.
In this role, you will oversee property maintenance, coordinate with guests and service providers, and handle day-to-day administrative duties to support our growing portfolio. If you are organized, reliable, and passionate about hospitality, this is the perfect opportunity for you!
Based in beautiful Bali, you’ll work in a vibrant setting while contributing to a company that values efficiency, guest satisfaction, and a seamless operational experience.
Responsibility
- Manage and maintain Airbnb properties to ensure they meet high standards of cleanliness and guest readiness.
- Coordinate with cleaning staff, maintenance teams, and vendors to address property needs promptly.
- Handle guest inquiries, bookings, and check-ins/check-outs with professionalism and efficiency.
- Monitor property listings, update availability, and optimize pricing strategies.
- Assist with administrative tasks, including documentation, reporting, and inventory management.
- Conduct regular property inspections to identify and resolve issues before they impact guest stays.
- Liaise with local service providers to ensure timely repairs and upgrades.
- Support the team with ad-hoc tasks to enhance operational efficiency.
Qualifications
- Proven experience in property management, hospitality, or administrative support roles.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent communication skills in English (written and verbal).
- Proficiency in using property management software and basic office tools (e.g., Excel, Google Workspace).
- Detail-oriented with a proactive approach to problem-solving.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of Airbnb operations and guest service best practices is a plus.
- Flexibility to adapt to changing priorities and guest needs.