job description
Join Carelon as a Project Coordinator and play a pivotal role in driving operational excellence for our global client services. Based in the vibrant and inspiring setting of Bali, Indonesia, you’ll work remotely while collaborating with international teams to ensure seamless project execution, client satisfaction, and process optimization.
At Carelon, we prioritize the well-being of our associates with competitive compensation, comprehensive health benefits, and a supportive work environment designed to help you thrive both professionally and personally. This is your opportunity to grow with a leading organization in the healthcare and customer service industry while enjoying the work-life balance Bali is renowned for.
If you’re a detail-oriented, proactive professional with a passion for coordination and problem-solving, we’d love to hear from you. Apply now to take the next step in your career!
Responsibility
- Coordinate cross-functional project activities, ensuring timely delivery and adherence to client requirements.
- Liaise between internal teams, stakeholders, and clients to clarify project scope, objectives, and timelines.
- Develop and maintain project documentation, including plans, reports, and risk assessments.
- Monitor project progress, identify bottlenecks, and implement solutions to keep initiatives on track.
- Facilitate communication through regular meetings, status updates, and progress reviews.
- Ensure compliance with company policies, industry standards, and client-specific guidelines.
- Assist in resource allocation, budget tracking, and vendor management as needed.
- Proactively identify opportunities for process improvement and efficiency gains.
Qualifications
- Bachelor’s degree in Business Administration, Project Management, or a related field.
- Minimum of 2 years of experience in project coordination, customer service, or a similar role.
- Strong organizational, multitasking, and time-management skills.
- Excellent verbal and written communication skills in English.
- Proficiency in project management tools (e.g., Microsoft Project, Asana, Trello) and MS Office Suite.
- Ability to work independently in a remote setting with minimal supervision.
- Problem-solving mindset with a customer-centric approach.
- Familiarity with call center or healthcare industry operations is a plus.