job description
Join XO Burger Bali as a Waitress and become part of a dynamic team delivering exceptional dining experiences in Bali’s most vibrant locations. We offer competitive salaries, attractive tips, and career growth opportunities in the heart of Indonesia’s hospitality industry.
As a Waitress at XO Burger Bali, you’ll work in a fast-paced, customer-focused environment where your passion for service and attention to detail will shine. Whether you’re assisting guests in Canggu’s trendy cafes or serving in Ubud’s upscale restaurants, you’ll play a key role in creating memorable dining experiences.
This position is perfect for individuals who thrive in hospitality, enjoy interacting with diverse customers, and want to grow their career in Bali’s booming tourism sector. With competitive compensation, performance-based tips, and opportunities for advancement, this role offers both financial rewards and professional development.
Responsibility
- Provide exceptional customer service with a friendly and professional demeanor.
- Take accurate food and beverage orders and ensure timely delivery.
- Maintain a clean and organized dining area, adhering to hygiene standards.
- Handle cash and card payments efficiently and accurately.
- Assist in setting up and breaking down dining areas before and after service.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Resolve customer inquiries or concerns promptly and professionally.
- Upsell menu items and promotions to enhance guest experience and revenue.
Qualifications
- Previous experience in a waitressing or customer service role preferred.
- Excellent communication skills in English (additional languages a plus).
- Ability to work in a fast-paced environment with a positive attitude.
- Strong attention to detail and multitasking abilities.
- Basic math skills for handling transactions.
- Flexibility to work evenings, weekends, and holidays as needed.
- Professional appearance and adherence to dress code policies.
- Willingness to learn and adapt to restaurant procedures.