job description
Join a dynamic hospitality team in the heart of Bali as a Waiter/Waitress and deliver exceptional dining experiences to international and local guests. This full-time role offers a competitive base salary (IDR 3.1M–3.8M/month) plus service charge after probation, making it an attractive opportunity for service-oriented professionals.
As the face of our establishment, you’ll play a key role in creating memorable moments for guests through attentive service, deep product knowledge, and a warm, professional demeanor. Bali’s thriving tourism industry ensures a fast-paced, rewarding environment where your skills in multitasking and guest relations will shine.
Whether you’re an experienced hospitality professional or a passionate newcomer, this role offers growth potential in one of the world’s most sought-after travel destinations. No prior experience? We provide training for the right candidates with a customer-first mindset.
Responsibility
- Greet and seat guests with a welcoming and professional attitude.
- Take accurate food and beverage orders, including special requests or dietary restrictions.
- Serve meals and drinks promptly, ensuring presentation meets establishment standards.
- Provide detailed menu descriptions and recommendations to enhance guest experience.
- Handle payments and process transactions using POS systems.
- Maintain cleanliness and organization of tables, dining areas, and service stations.
- Collaborate with kitchen and bar staff to ensure seamless service.
- Address guest concerns or complaints with diplomacy and efficiency.
Qualifications
- Minimum high school diploma or equivalent; hospitality training is a plus.
- Fluent in English (additional languages, e.g., Indonesian, are advantageous).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Strong attention to detail and multitasking abilities.
- Basic math skills for handling payments and tips.
- Flexibility to work evenings, weekends, and holidays as required.
- Neat, professional appearance and adherence to grooming standards.