job description
Join Shaburi & Kintan Buffet, a premier dining destination in Bali under PT Boga Jaen Gati, as a Professional Waiter/Waitress. This is your opportunity to be part of a dynamic team delivering exceptional Japanese-Korean buffet experiences in some of Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
We are seeking passionate, customer-focused individuals who thrive in fast-paced environments. As a key member of our front-of-house team, you will ensure guests enjoy a seamless, high-quality dining experience while upholding our brand’s reputation for excellence in hospitality.
At Shaburi & Kintan, we value teamwork, professionalism, and a commitment to service. If you have a flair for customer interaction and a desire to grow in the hospitality industry, we invite you to apply and take the next step in your career with us.
Responsibility
- Greet and seat guests with a warm, professional demeanor, ensuring a positive first impression.
- Take accurate food and beverage orders, providing recommendations based on guest preferences.
- Deliver orders promptly and efficiently while maintaining high standards of presentation.
- Monitor guest needs and respond to requests in a timely, courteous manner.
- Collaborate with kitchen and bar staff to ensure smooth service flow during peak hours.
- Maintain cleanliness and organization of tables, dining areas, and service stations.
- Handle guest complaints or concerns professionally, escalating issues to management when necessary.
- Upsell menu items and promotions to enhance guest satisfaction and revenue.
Qualifications
- Minimum 1 year of experience as a Waiter/Waitress in a restaurant, hotel, or buffet setting (preferably in fine dining or international cuisine).
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Strong customer service orientation with a friendly and approachable attitude.
- Ability to work in a fast-paced environment with attention to detail.
- Basic knowledge of food safety and hygiene standards.
- Flexibility to work shifts, weekends, and holidays as required.
- Neat and professional appearance, adhering to company dress code.
- Team player with a proactive and adaptable mindset.