job description
Join Staffinc Group as a Product Consultant Team Leader and take the lead in driving sales excellence in Bali’s dynamic market. In this pivotal role, you will educate, train, and mentor a team of Sales Consultants, ensuring they master product knowledge and deliver exceptional customer experiences. Your leadership will be instrumental in monitoring sales targets, refining strategies, and fostering a high-performance culture to maximize team productivity and revenue growth.
Based in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll collaborate with cross-functional teams to align sales initiatives with business objectives. This is a full-time opportunity for a results-driven leader passionate about coaching, sales optimization, and team development in a fast-paced environment.
If you thrive in a role that combines strategic thinking, hands-on leadership, and a customer-centric approach, this position offers the perfect platform to advance your career while making a tangible impact on business growth.
Responsibility
- Lead and mentor a team of Sales Consultants, providing ongoing training on product features, benefits, and sales techniques.
- Develop and implement sales strategies to achieve and exceed monthly/quarterly targets.
- Conduct product demonstrations and workshops to enhance team expertise and customer engagement.
- Monitor individual and team performance, providing constructive feedback and actionable improvement plans.
- Collaborate with marketing and product teams to align sales messaging with campaign goals.
- Analyze sales data and market trends to identify opportunities for growth and process optimization.
- Resolve escalated customer inquiries and ensure high satisfaction rates through effective problem-solving.
- Foster a motivational and collaborative team culture to drive retention and performance.
Qualifications
- Proven experience (3+ years) in sales leadership, team management, or product consulting, preferably in retail, FMCG, or tech industries.
- Strong communication and presentation skills with the ability to train and inspire teams.
- Deep understanding of sales metrics, KPIs, and performance tracking tools.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Demonstrated ability to analyze data and translate insights into actionable strategies.
- Customer-focused mindset with a track record of building long-term client relationships.
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- Fluency in English and Indonesian; additional languages are a plus.