job description
Join CV Bumilink Prakarsa as a Product Consultant at our premier Samsung Experience Store in Bali! This is your opportunity to shape the future of retail by delivering exceptional customer experiences and driving sales in one of the world's most innovative tech brands.
As a Product Consultant, you will be the face of Samsung, engaging with customers to understand their needs and providing expert guidance on our cutting-edge products. You will play a pivotal role in ensuring operational excellence, implementing effective retail strategies, and maintaining high customer satisfaction levels.
If you are passionate about technology, thrive in a dynamic retail environment, and enjoy connecting with people, this role is perfect for you. We offer competitive compensation, comprehensive training, and the chance to grow with a leading brand in the consumer electronics industry.
Responsibility
- Provide expert product consultations to customers, demonstrating Samsung's latest innovations and features.
- Drive sales by identifying customer needs and recommending suitable products and solutions.
- Ensure the store operates smoothly by managing daily operations, inventory, and visual merchandising.
- Maintain high standards of customer service, ensuring every visitor leaves with a positive experience.
- Implement retail strategies to achieve sales targets and enhance store performance.
- Stay updated on Samsung's product portfolio, promotions, and industry trends to provide accurate information.
- Collaborate with the store team to create an engaging and welcoming environment for customers.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
Qualifications
- Minimum of 1 year of experience in retail, sales, or customer service, preferably in the electronics or tech industry.
- Strong communication and interpersonal skills with a customer-centric approach.
- Passion for technology and a keen interest in Samsung products.
- Ability to work in a fast-paced environment and meet sales targets.
- Basic computer skills and familiarity with POS systems.
- Fluency in English and Bahasa Indonesia is required.
- High school diploma or equivalent; a bachelor's degree is a plus.
- Willingness to work flexible hours, including weekends and holidays.