job description
The Institute of Mental Health is seeking a Principal Case Manager to lead our mental health initiatives in Bali. This senior role offers the opportunity to shape and deliver high-impact case management services, ensuring individuals receive compassionate, evidence-based care. As a key leader, you will oversee a team of case managers, develop strategic programs, and collaborate with healthcare professionals to improve mental health outcomes in the community.
Based in the vibrant and culturally rich region of Cangku, Bali, this position combines professional growth with the chance to live in one of the worldâs most sought-after destinations. Whether youâre drawn to Baliâs serene landscapes, dynamic expat community, or its holistic approach to well-being, this role offers a unique blend of purpose and lifestyle.
If you are a seasoned mental health professional with a passion for leadership, advocacy, and systemic change, we invite you to apply and contribute to a mission that transforms lives.
Responsibility
- Lead and supervise a team of case managers, providing mentorship, training, and performance evaluations to ensure high standards of care.
- Develop, implement, and evaluate comprehensive case management programs tailored to the needs of individuals with mental health challenges.
- Collaborate with psychiatrists, psychologists, social workers, and other healthcare professionals to create integrated care plans.
- Advocate for clientsâ rights and access to resources, including housing, employment, legal support, and community services.
- Monitor and assess program effectiveness, using data-driven insights to refine strategies and improve outcomes.
- Serve as a liaison between the Institute, government agencies, NGOs, and private sector partners to expand service reach and impact.
- Ensure compliance with ethical standards, legal requirements, and organizational policies in all case management activities.
- Provide crisis intervention and high-level case consultations for complex or high-risk situations.
Qualifications
- Masterâs degree in Psychology, Social Work, Counseling, or a related mental health field; a PhD or PsyD is a plus.
- Minimum 8+ years of experience in case management, with at least 3 years in a leadership or supervisory role.
- Proven expertise in mental health assessment, treatment planning, and crisis intervention.
- Strong knowledge of local and international mental health laws, ethics, and best practices.
- Excellent communication, interpersonal, and stakeholder management skills.
- Experience working in multicultural or international settings is highly desirable.
- Certification in case management (e.g., CCM, ACM) or equivalent is preferred.
- Fluency in English; proficiency in Bahasa Indonesia is an advantage.