job description
Join Artemedia as a Premium Sales Advisor in Bali and become part of a dynamic team dedicated to delivering exceptional customer experiences and driving sales growth. In this role, you will represent our premium product portfolio, engage with high-value clients, and contribute to our mission of excellence in retail and customer service.
Based in Bali’s most vibrant locations—including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung—you will have the opportunity to work in a fast-paced, rewarding environment while enjoying the island’s unique lifestyle. Whether you're passionate about sales, customer relations, or luxury retail, this position offers a platform to grow your career with a leading company.
We offer competitive compensation, comprehensive training, and a supportive work culture that values innovation and teamwork. If you thrive in a customer-facing role and are eager to maximize sales performance, we invite you to apply and take the next step in your professional journey.
Responsibility
- Provide expert product knowledge and personalized recommendations to customers, ensuring a premium shopping experience.
- Achieve and exceed monthly and quarterly sales targets through proactive customer engagement and relationship-building.
- Maintain a deep understanding of product features, benefits, and promotions to effectively address customer inquiries.
- Collaborate with the sales team to implement strategies that drive foot traffic and increase conversion rates.
- Uphold high standards of store presentation, merchandising, and visual displays to enhance brand appeal.
- Handle customer complaints or concerns professionally, ensuring resolution and satisfaction.
- Participate in training sessions and team meetings to stay updated on industry trends and company goals.
- Leverage CRM tools to track customer interactions and follow up on potential sales opportunities.
Qualifications
- Proven experience in sales, retail, or customer service, preferably in a premium or luxury brand environment.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong negotiation and persuasion abilities, with a track record of meeting or exceeding sales targets.
- Customer-centric mindset with a passion for delivering exceptional service and building long-term relationships.
- Ability to work flexible hours, including weekends and holidays, in a retail setting.
- Tech-savvy with experience using POS systems, CRM software, or sales tracking tools.
- High school diploma or equivalent; additional education or certifications in sales or marketing is a plus.
- Residence in or willingness to relocate to Bali, with knowledge of the local market being an advantage.