job description
Join Bali’s most exclusive fitness community as a Membership Sales Consultant and play a pivotal role in transforming lives through health and wellness. In this dynamic position, you’ll drive membership growth by connecting with potential clients, understanding their fitness goals, and guiding them toward the perfect membership solution. Your passion for sales, customer service, and the fitness industry will help you thrive in a high-energy, results-driven environment.
As the face of our premium studio, you’ll deliver exceptional customer experiences, build lasting relationships, and contribute to a culture of excellence. Whether you’re closing deals, conducting studio tours, or following up with leads, your efforts will directly impact our community’s growth and success. This is more than a sales role—it’s an opportunity to inspire others while advancing your career in a booming industry.
Based in Bali’s most sought-after locations (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you’ll enjoy a vibrant work environment, competitive compensation, and the satisfaction of helping people achieve their wellness goals.
Responsibility
- Proactively generate and convert leads into membership sales through in-person, phone, and digital outreach.
- Conduct personalized studio tours, showcasing facilities, programs, and membership benefits to potential clients.
- Develop and maintain a pipeline of prospects, tracking interactions and follow-ups in CRM systems.
- Achieve and exceed monthly/quarterly sales targets while delivering outstanding customer service.
- Collaborate with the marketing team to execute promotions, events, and referral programs to attract new members.
- Stay updated on fitness trends, membership packages, and competitor offerings to provide informed recommendations.
- Handle objections professionally and close sales with confidence and integrity.
- Build long-term relationships with members, ensuring high retention and satisfaction rates.
Qualifications
- Proven track record in sales, customer service, or membership consulting (fitness industry experience is a plus).
- Excellent communication and interpersonal skills with a natural ability to connect with diverse clients.
- Strong negotiation and closing skills with a results-driven mindset.
- Self-motivated, goal-oriented, and comfortable working in a fast-paced, target-based environment.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) for lead management.
- Passion for health, fitness, and wellness with a desire to inspire others.
- Fluency in English (additional languages, especially Indonesian, are advantageous).
- Ability to work flexible hours, including weekends and evenings, as needed.