job description
Join our prestigious team as a Premium Liquor Sales Associate at Changi Airport, representing a world-renowned brand specializing in fine wines and spirits. This is a unique opportunity to engage with international travelers, offering them an exceptional retail experience in one of the world's busiest airports.
As the face of our brand, you will showcase premium liquor products, provide expert recommendations, and drive sales through personalized customer interactions. Your passion for luxury beverages and commitment to service excellence will elevate the shopping experience for discerning travelers.
This role offers competitive compensation, career growth opportunities, and the chance to work in a dynamic, high-energy environment. If you thrive in customer-facing roles and have a flair for sales, we invite you to apply and become part of our success story.
Responsibility
- Deliver exceptional customer service to international travelers, ensuring a premium shopping experience.
- Promote and sell high-end wines and spirits, providing expert product knowledge and recommendations.
- Achieve and exceed monthly sales targets through proactive engagement and upselling techniques.
- Maintain an immaculate retail environment, ensuring product displays are visually appealing and well-stocked.
- Handle cash transactions, inventory management, and sales reporting accurately.
- Stay updated on industry trends, new product launches, and promotional campaigns.
- Collaborate with the team to enhance customer satisfaction and drive repeat business.
- Participate in training sessions to deepen product knowledge and refine sales skills.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in luxury or F&B sectors.
- Strong interpersonal and communication skills, with fluency in English (additional languages are a plus).
- Passion for premium wines and spirits, with a willingness to learn and share product knowledge.
- Proven ability to meet and exceed sales targets in a fast-paced environment.
- Customer-centric mindset with a focus on delivering personalized service.
- Ability to work flexible hours, including weekends and public holidays.
- Basic computer skills for inventory management and sales reporting.
- Singaporean citizens or PR holders preferred.