job description
Join Tangent Solutions, Inc. as a POS Preparation Specialist (Office Assistant) and play a pivotal role in ensuring seamless deployment of Point of Sale (POS) systems. This position is ideal for detail-oriented professionals who thrive in a dynamic environment, combining technical precision with administrative excellence.
Based in the vibrant regions of Bali, you will collaborate with cross-functional teams to prepare, test, and organize POS systems, ensuring they meet operational standards before deployment. Your contributions will directly impact the efficiency and success of our clients' retail and hospitality operations.
If you are passionate about technology, organization, and delivering high-quality support, this is your opportunity to grow with a leading solutions provider in the ICT sector.
Responsibility
- Prepare and configure POS systems, including hardware and software setup, to ensure they are deployment-ready.
- Conduct thorough testing of POS systems to verify functionality, accuracy, and compliance with client requirements.
- Organize and maintain inventory of POS equipment, ensuring all components are accounted for and in optimal condition.
- Assist in documenting POS configurations, troubleshooting guides, and user manuals for internal and client use.
- Coordinate with logistics and technical teams to schedule and track the deployment of POS systems to client locations.
- Provide administrative support, including data entry, filing, and maintaining records related to POS deployments.
- Troubleshoot basic technical issues with POS systems and escalate complex problems to the appropriate teams.
- Ensure compliance with company policies and industry standards in all POS preparation and deployment activities.
Qualifications
- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in POS system setup, configuration, or technical support is a plus.
- Strong attention to detail and organizational skills to manage multiple tasks efficiently.
- Basic understanding of hardware and software troubleshooting for POS systems.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic administrative tools.
- Excellent communication skills, both written and verbal, to liaise with internal teams and clients.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to travel occasionally to client sites for POS deployment support.