job description
Join One Point Contact, Inc. as a Project-Based Field Engineer / ATM Technician in the vibrant regions of Bali, Indonesia! This is a unique opportunity for IT and engineering professionals to work on cutting-edge financial technology solutions while enjoying the dynamic work environment of one of Southeast Asia’s most sought-after destinations.
As a Field Engineer specializing in ATM systems, you will play a critical role in ensuring the seamless operation, maintenance, and troubleshooting of automated banking machines. Your technical expertise will directly contribute to the reliability and security of financial transactions for clients across Bali.
We are looking for a detail-oriented, problem-solving professional with a background in Information Technology, Computer Engineering, or related fields to join our team. If you thrive in hands-on technical roles and are passionate about delivering high-quality service, this position offers both professional growth and the chance to live in a tropical paradise.
Responsibility
- Install, configure, and maintain ATM machines and related banking equipment in assigned locations across Bali.
- Perform routine inspections, diagnostics, and preventive maintenance to ensure optimal performance and minimize downtime.
- Troubleshoot hardware and software issues, providing timely resolutions to maintain service continuity.
- Collaborate with remote technical teams to escalate and resolve complex technical problems.
- Document all service activities, including repairs, upgrades, and maintenance logs, in compliance with company standards.
- Ensure adherence to security protocols and industry regulations for financial equipment.
- Provide on-site technical support and training to client staff as needed.
- Manage inventory of spare parts and tools, ensuring readiness for field operations.
Qualifications
- Bachelor’s degree in Information Technology, Computer Engineering, Electronics Engineering, or a related field.
- Minimum of 1-2 years of experience in field engineering, ATM maintenance, or IT hardware support.
- Strong knowledge of computer hardware, networking, and troubleshooting.
- Familiarity with ATM systems, POS terminals, or financial technology equipment is a plus.
- Excellent problem-solving skills and the ability to work independently in the field.
- Proficiency in English (written and verbal) for effective communication with clients and teams.
- Willingness to travel across Bali and work flexible hours, including weekends or holidays if required.
- Valid driver’s license and ability to commute to various locations in Bali.