job description
Join Bali Ocean Magic, a premier hospitality brand, as a Pool Attendant and become part of a team dedicated to delivering exceptional guest experiences in some of Bali’s most luxurious resorts and attractions. In this role, you will ensure the safety, cleanliness, and comfort of guests in pool and attraction areas while providing world-class customer service. This is a fantastic opportunity for individuals who thrive in dynamic environments and are passionate about hospitality.
As a Pool Attendant, you will play a crucial role in maintaining the high standards of our facilities, ensuring that every guest enjoys a seamless and memorable experience. Whether you're assisting with poolside amenities, monitoring safety protocols, or engaging with guests, your attention to detail and friendly demeanor will make a lasting impression.
We offer a competitive salary, a supportive work environment, and the chance to grow within a renowned hospitality brand. If you are enthusiastic, reliable, and committed to excellence, we invite you to apply and take the next step in your hospitality career with Bali Ocean Magic.
Responsibility
- Monitor pool and attraction areas to ensure guest safety and compliance with health and safety regulations.
- Maintain cleanliness and hygiene standards in pool areas, including deck chairs, towels, and surrounding facilities.
- Provide exceptional customer service by assisting guests with inquiries, requests, and poolside amenities.
- Conduct regular inspections of pool equipment, such as filters and chemical levels, and report any issues to maintenance teams.
- Assist in setting up and breaking down poolside events, including arranging furniture and decorating as needed.
- Enforce pool rules and guidelines in a professional and courteous manner to ensure a pleasant experience for all guests.
- Collaborate with lifeguards and other staff to respond to emergencies and provide first aid if necessary.
- Maintain accurate records of pool usage, incidents, and maintenance activities.
Qualifications
- Previous experience in hospitality, customer service, or a similar role is preferred but not required.
- Strong swimming skills and basic knowledge of pool safety protocols.
- Excellent communication and interpersonal skills to interact effectively with guests and team members.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic understanding of pool maintenance and chemical handling is a plus.
- Flexibility to work in shifts, including weekends and holidays, as required.
- Physical fitness and the ability to stand, walk, and lift moderate weights for extended periods.
- A friendly, approachable demeanor with a commitment to providing outstanding guest experiences.