job description
Join BIG Pharmacy Healthcare Sdn Bhd, Malaysia’s largest and most trusted pharmacy chain, as we expand our presence in Bali, Indonesia! We are seeking passionate and customer-focused Pharmacy Assistants / Sales Assistants to join our growing team across multiple locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a key member of our pharmacy team, you will play a vital role in delivering exceptional healthcare services while ensuring a seamless and positive experience for our customers. Whether you're assisting with medication inquiries, providing product recommendations, or managing inventory, your contributions will directly impact the health and well-being of our community.
This is an exciting opportunity to be part of a dynamic and fast-growing company that values professionalism, integrity, and a commitment to excellence. If you are a proactive individual with a passion for healthcare and customer service, we want to hear from you!
Why Join BIG Pharmacy?
- Career Growth: Be part of a leading pharmacy chain with opportunities for advancement and skill development.
- Impactful Work: Make a difference in people’s lives by providing essential healthcare services.
- Supportive Environment: Work in a collaborative and inclusive team that values your contributions.
- Competitive Compensation: Enjoy a competitive salary package with performance-based incentives.
- Work-Life Balance: Benefit from structured working hours and a positive work environment.
If you are ready to embark on a rewarding career with Malaysia’s largest pharmacy chain in the beautiful island of Bali, apply now and take the first step toward making a meaningful impact in healthcare!
Responsibility
- Assist customers with medication inquiries, product recommendations, and general healthcare advice in a professional and friendly manner.
- Process sales transactions accurately and efficiently using the pharmacy’s point-of-sale (POS) system.
- Manage inventory, including stocking shelves, conducting stock checks, and ensuring products are properly labeled and stored.
- Provide exceptional customer service by addressing customer concerns, resolving complaints, and ensuring a positive shopping experience.
- Collaborate with pharmacists and healthcare professionals to ensure compliance with pharmacy regulations and standards.
- Maintain a clean, organized, and safe work environment in accordance with company policies and health regulations.
- Assist in promotional activities, including product displays, marketing campaigns, and customer engagement initiatives.
- Stay updated on pharmacy products, healthcare trends, and company policies to provide accurate information to customers.
Qualifications
- Minimum high school diploma or equivalent; certification in pharmacy assistance or retail is a plus.
- Prior experience in a pharmacy, retail, or customer service role is highly desirable.
- Strong communication and interpersonal skills, with the ability to engage effectively with customers and team members.
- Basic knowledge of pharmaceutical products, healthcare terminology, and inventory management is an advantage.
- Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
- Proficient in basic computer skills, including POS systems and Microsoft Office applications.
- Fluency in English and Bahasa Indonesia; additional languages (e.g., Mandarin, Japanese) are a bonus.
- Customer-focused mindset with a passion for delivering exceptional service and building long-term relationships.