job description
Join Premiere Medical and Cardiovascular Laboratory Inc. as a Patient Service Associate and become a vital part of our healthcare team in Bali. This role offers a unique opportunity to provide exceptional patient care and administrative support in a dynamic medical environment. If you have a passion for healthcare and customer service, we invite you to apply and contribute to our mission of delivering high-quality medical services.
As a Patient Service Associate, you will be the first point of contact for patients, ensuring a smooth and positive experience from arrival to departure. Your role will involve managing patient records, scheduling appointments, and assisting with administrative tasks. This position is ideal for individuals who are detail-oriented, empathetic, and committed to providing excellent service.
We are looking for candidates with experience in healthcare or customer service, although training will be provided for the right candidate. This is a full-time position with a competitive salary of ₱19,000 per month and opportunities for professional growth within our organization.
Responsibility
- Greet and assist patients in a professional and courteous manner.
- Manage patient records and ensure accurate and up-to-date information.
- Schedule and confirm patient appointments.
- Assist with administrative tasks, including filing, data entry, and correspondence.
- Provide information to patients about laboratory procedures and services.
- Coordinate with medical staff to ensure efficient patient flow.
- Handle patient inquiries and resolve issues promptly.
- Maintain a clean and organized reception area.
Qualifications
- High school diploma or equivalent; additional education in healthcare or administration is a plus.
- Previous experience in healthcare, customer service, or administrative roles.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications and data entry.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Empathy and a patient-centered approach.
- Willingness to learn and adapt to new procedures.