job description
Join Recruit Express as a Patient Service Associate in beautiful Bali! This is a fantastic opportunity to contribute to the healthcare sector while enjoying a 1-year contract with competitive compensation. You will be the first point of contact for patients, ensuring a smooth and welcoming experience in a medical setting.
Bali offers a unique work-life balance with its serene environment, making this role ideal for those who appreciate both professional growth and personal well-being. If you are passionate about patient care and thrive in a dynamic environment, we encourage you to apply!
Responsibility
- Greet and register patients with a warm and professional demeanor.
- Schedule and manage patient appointments efficiently.
- Maintain accurate patient records and ensure confidentiality.
- Assist patients with inquiries and provide necessary information.
- Coordinate with medical staff to ensure smooth patient flow.
- Handle administrative tasks such as filing, data entry, and documentation.
- Ensure the reception area is clean, organized, and welcoming.
- Provide excellent customer service to enhance patient satisfaction.
Qualifications
- High school diploma or equivalent; additional certification in healthcare administration is a plus.
- Proven experience in a customer service or administrative role, preferably in healthcare.
- Excellent communication and interpersonal skills.
- Proficiency in using office software and electronic health record systems.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Compassionate and patient-centered approach.
- Fluency in English; knowledge of Bahasa Indonesia is an advantage.