job description
Are you passionate about delivering exceptional customer service in a fast-paced, vibrant environment? Laurel Foodcraft Pte. Ltd. is seeking motivated and enthusiastic individuals to join our team as Part-Time Service Crew across our premium locations in Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a key member of our hospitality team, you will play a pivotal role in ensuring our guests enjoy a seamless and memorable dining experience. This is a fantastic opportunity to gain hands-on experience in the hospitality and tourism industry, develop your customer service skills, and work alongside a supportive and professional team.
At Laurel Foodcraft, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Whether you're a seasoned professional or just starting your career in hospitality, we offer a dynamic work environment where your contributions are valued and rewarded.
Responsibility
- Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression.
- Take and process customer orders accurately and efficiently, while providing recommendations based on menu knowledge.
- Serve food and beverages promptly, adhering to hygiene and presentation standards.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Handle customer inquiries and complaints courteously, escalating issues to management when necessary.
- Collaborate with kitchen and bar staff to ensure smooth operations and timely service.
- Assist in setting up and breaking down dining areas for events or daily operations.
- Uphold company policies and procedures, including safety and sanitation guidelines.
Qualifications
- Minimum age of 18 years old with a passion for customer service and hospitality.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Previous experience in a similar role (e.g., waiter, server, or customer service) is preferred but not required.
- Well-groomed appearance and a positive, can-do attitude.
- Basic knowledge of food safety and hygiene practices.
- Willingness to undergo training and adapt to company standards.