job description
Join PERSOL, a leading global staffing and HR solutions provider, as a Part-Time Roving Front Desk Officer in the vibrant West Bali region! This dynamic role is perfect for individuals who thrive in customer-facing environments and enjoy variety in their workday. As a key representative of our clients, you’ll ensure seamless operations, exceptional guest experiences, and administrative excellence across multiple locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
This position offers flexible scheduling (including weekends and evenings) and the opportunity to work in diverse settings—from boutique hotels and co-working spaces to corporate offices. Whether you’re welcoming guests, managing reservations, or handling administrative tasks, you’ll play a pivotal role in maintaining high standards of service and efficiency. If you’re a proactive problem-solver with a passion for hospitality and administration, this role is your chance to make a tangible impact while enjoying the beauty of Bali.
PERSOL values work-life balance, professional growth, and a supportive team culture. Apply now and become part of a global network that empowers talent to shine!
Responsibility
- Greet and assist guests, clients, or visitors with professionalism and warmth, ensuring a positive first impression.
- Manage front desk operations, including check-ins, reservations, and inquiries via phone, email, or in-person.
- Coordinate with internal teams to resolve guest requests or escalate issues promptly.
- Maintain accurate records of visitor logs, appointments, and administrative documentation.
- Handle cash transactions, process payments, and reconcile daily financial reports (where applicable).
- Monitor and restock front desk supplies, ensuring a tidy and welcoming environment.
- Assist with light administrative tasks such as filing, data entry, and preparing reports.
- Travel between assigned locations in West Bali as needed to support operational needs.
Qualifications
- Minimum high school diploma or equivalent; hospitality or customer service certification is a plus.
- 1+ years of experience in front desk, customer service, or administrative roles (hospitality industry preferred).
- Fluent in English; proficiency in Bahasa Indonesia or other languages is advantageous.
- Strong communication skills, both verbal and written, with a friendly and approachable demeanor.
- Ability to multitask in fast-paced environments while maintaining attention to detail.
- Basic computer literacy (Microsoft Office, Google Workspace, and property management systems).
- Reliable transportation (scooter/car) and willingness to travel between locations in West Bali.
- Flexibility to work evenings, weekends, and public holidays as required.