job description
Join EA Recruitment Pte Ltd as an Admin Assistant in the vibrant automotive industry! This role is perfect for a detail-oriented professional who thrives in a fast-paced environment, providing exceptional customer service and ensuring seamless front desk operations. Based in beautiful Bali, you'll be the first point of contact for clients, managing inquiries, coordinating appointments, and supporting administrative tasks to enhance the customer experience.
If you have a passion for customer support, strong organizational skills, and a proactive attitude, this is your opportunity to grow in a dynamic team. Enjoy a competitive salary, a collaborative work environment, and the chance to contribute to a leading recruitment firm in the automotive sector.
Responsibility
- Provide excellent customer service to clients and visitors, ensuring a welcoming and professional front desk experience.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate departments or personnel.
- Coordinate appointments, meetings, and schedules for the team, ensuring smooth operations.
- Assist with administrative tasks, including data entry, filing, and document management.
- Support the service team by processing customer requests, tracking orders, and maintaining accurate records.
- Liaise with internal teams to ensure timely resolution of customer issues and inquiries.
- Maintain a clean and organized reception area, ensuring a professional environment.
- Assist in preparing reports, presentations, and other administrative documents as needed.
Qualifications
- Minimum of 1-2 years of experience in an administrative or customer support role.
- Excellent communication skills, both written and verbal, with a professional demeanor.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
- Customer-focused mindset with a passion for delivering high-quality service.
- Ability to work independently and as part of a team, with a proactive and problem-solving attitude.
- Familiarity with the automotive industry is a plus but not required.
- High school diploma or equivalent; additional certification in administration is an advantage.